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Shipping and Returns

How are Hand Written Letters from Santa shipped?

All www.handwrittensantaletters.com orders purchased online are sent by USPS using the First Class Mail.  Since the volume of mail increases around the holiday season, www.handwrittensantaletters.com refuses orders after Dec. 10th to allow for a full 14 days for your letter to be delivered from the North Pole.  www.handwrittensantaletters.com sends a second confirmation email to our customers when your letter is complete and mailed from the North Pole post office.  Please note that we do not send your letter immediately after purchase.  Instead, www.handwrittensantaletters.com produces and mails your letter on or around Dec. 10th, so that the recipient receives their letter during the holiday season.

Returns
What is the return policy for Hand Written Letters from Santa orders?

Hand Written Letters from Santa only accepts returns if the letter is delivered after Christmas, not delivered or if the letter contains an error on Hand Written Letters from Santa behalf.   We take special care to ensure that your letters are delivered and delivered before Christmas; to date and over six years of online sales, we have never had an instance of late or missing delivery.   www.handwrittensantaletters.com includes several “fail safes” to ensure that your letter contains the specific language you wish to appear on your Hand Written Letters from Santa:

  1. During checkout, customers are provided with a preview option.
  2. During checkout, customers are provided a summary of the letter text that the customer input.
  3. During checkout, customers are provided the ability to edit their letter text BEFORE the transaction has been completed.
  4. After your transaction has been completed, customers receive a summary of the letter text that the customer input in the customer transaction receipt.
  5. After your transaction has been completed, customers may login to their account and request a letter edit using the “Request Edit” button next to your order statement.  Requested edits are completed at the discretion of the site administrator.  Edits may be requested before Dec. 9, 2016.  No request for edit after Dec. 9, 2016 will be honored.

Because www.handwrittensantaletters.com includes these “fail safes” to allow our customers to specify the exact language on your Hand Written Letters from Santa, we can honor return requests where the text our customers have input are in error.  We can only honor your return request if your order’s text differs from the text on the actual letter delivered.

Returns for 2016 must be made before January 25, 2017. Please include a copy of the original invoice. Once we have confirmed that the error was on our behalf, we will credit your card or Paypal account for the cost of the merchandise.

Please send your Return request to:
4 Corners Holdings, LLC
17 Whispering Hills Dr.
Jackson, TN 38305

If you have any additional questions regarding shipping or returns, please contact us on our contact us page and select Returns/Shipping from the “Reason” dropdown.

Handwritten Letters From Santa Claus

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Testimonials

Ms. Nash

Every year, my students always enjoy receiving letters from Santa. They all get very excited to hear back from Santa after we write him letters as a class. These activities help me know my class better & bring the holiday spirit to my classroom.

Ms. Nash
2nd Grade Teacher

2016-09-08T13:03:03+00:00

Ms. Nash
2nd Grade Teacher

Every year, my students always enjoy receiving letters from Santa. They all get very excited to hear back from Santa after we write him letters as a class. These activities help me know my class better & bring the holiday spirit to my classroom.
Heather M

Heather

Once December rolls around, I love to bring the Christmas spirit into our home. I have 3 kids, ranging from 4 to 9, who love to write Santa every year & get a personalized letter in return. You should see their faces when they get their letters in the mail!

Heather M.
Mother of 3

2016-09-08T13:05:15+00:00

Heather M.
Mother of 3

Heather M
Once December rolls around, I love to bring the Christmas spirit into our home. I have 3 kids, ranging from 4 to 9, who love to write Santa every year & get a personalized letter in return. You should see their faces when they get their letters in the mail!
Nancy R

Nancy R.

For my Sunday School children every year, I always order authentic Santa letters. It’s a fun activity that the whole class looks forward to. We keep in mind the reason for the season, while spreading Christmas joy.

Nancy R.
Sunday School Teacher

2016-09-22T14:15:57+00:00

Nancy R.
Sunday School Teacher

Nancy R
For my Sunday School children every year, I always order authentic Santa letters. It’s a fun activity that the whole class looks forward to. We keep in mind the reason for the season, while spreading Christmas joy.

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